Lovecraftesque part two (episode 63)

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We continue our run of the new second edition of the classic indie horror game, Lovecraftesque.

Jonathan sets out on a relaxing fishing trip to the nearby abandoned lighthouse, ably assisted by Davey, the local guide. But his restorative excursion quickly takes an unpleasant turn as the two men uncover something deeply disturbing in the old building.

If you are interested in Lovecraftesque you can find the first edition of the game here: https://blackarmada.com/product/lovecraftesque/

If you would like to be notified when the second edition crowdfunds, you can join the Black Armada mailing list here: https://blackarmada.com/black-armada-mailling-list/

Our players are:

  • Joshua Fox https://twitter.com/armadajosh
  • Becky Annison https://twitter.com/BeckyAnnison
  • Eadwin Tomlinson
  • Nick Bate https://twitter.com/ickbat
  • Sue Elliott https://twitter.com/SuefaceTM

Black Armada create and publish TTRPGs here: https://blackarmada.com/

Nick creates and publishes TTRPGs as Ickbat here: https://ickbat.itch.io/

The music is Orange Button by Esther Garcia.

Lovecraftesque part one (episode 62)

Links to this episode on:

We continue our run of the new second edition of the classic indie horror game, Lovecraftesque.

Jonathan sets out on a relaxing fishing trip to the nearby abandoned lighthouse, ably assisted by Davey, the local guide. But his restorative excursion quickly takes an unpleasant turn as the two men uncover something deeply disturbing in the old building.

If you are interested in Lovecraftesque you can find the first edition of the game here: https://blackarmada.com/product/lovecraftesque/

If you would like to be notified when the second edition crowdfunds, you can join the Black Armada mailing list here: https://blackarmada.com/black-armada-mailling-list/

Our players are:

  • Joshua Fox https://twitter.com/armadajosh
  • Becky Annison https://twitter.com/BeckyAnnison
  • Eadwin Tomlinson
  • Nick Bate https://twitter.com/ickbat
  • Sue Elliott https://twitter.com/SuefaceTM

Black Armada create and publish TTRPGs here: https://blackarmada.com/

Nick creates and publishes TTRPGs as Ickbat here: https://ickbat.itch.io/

The music is Orange Button by Esther Garcia.

Lovecraftesque session zero (episode 61)

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We start our run of the new second edition of the classic indie horror game, Lovecraftesque.

This is the game setup, where we decide on our setting, the English seaside town on Whitby; our main character, the disgraced dilettante Jonathan Cochrane; and create the locations and NPCs that will feature in our story.

If you are interested in Lovecraftesque you can find the first edition of the game here: https://blackarmada.com/product/lovecraftesque/

If you would like to be notified when the second edition crowdfunds, you can join the Black Armada mailing list here: https://blackarmada.com/black-armada-mailling-list/

Our players are:

Black Armada create and publish TTRPGs here: https://blackarmada.com/

Nick creates and publishes TTRPGs as Ickbat here: https://ickbat.itch.io/

The music is Orange Button by Esther Garcia.

Lies, damned lies and TTRPG art – our experience with a dishonest “artist”

We have been working on the second edition of our storytelling horror card game, Lovecraftesque, for quite a while and have begun to reach out to artists to illustrate the game. During this process we had a bad experience with an “artist” who we think was trying to scam us out of money, or who at the very least was dishonest, and we wanted to share what we’d learned as a warning to others.

We solicited artists for the game through a google form that we circulated on social media, requesting details, availability and a portfolio. Our intention was to review the portfolios submitted, alongside other artists we were potentially interested in working with, and then draw up a shortlist to ask for quotes from. This is a new idea for us – we usually identify artists we like and approach them directly, but we wanted to cast our net a bit wider this time, avoid just going to the usual suspects, and potentially open up the field to lesser known artists. Little did we realise that we were inviting in someone with less positive motives.

We got a good response and we shortlisted five artists whose work we liked. We reached out to them by email with a detailed specification, asking for a quote, and having got these, we narrowed the field to two artists whose work we liked. One was an artist we had used before and whose work and professionalism we were confident of. The other was someone we had not worked with before, who had an eclectic portfolio of gorgeous images, albeit submitted as a Google drive folder of images, which was a little unusual. It was this second person who very nearly tricked us into hiring them on false premises.

Having narrowed the field, we arranged a meeting with each artist and talked through the project a bit more, clarifying details and trying to ensure we got the most accurate estimate of both the cost and the time to do the work. Our new artist, who said they were based in Texas, turned up a little late for the call and when they arrived they did not turn their video camera on. We thought nothing of it at the time. We talked through the project and they offered refined quotes with a discount based on the volume of work we were suggesting, but saying they would give a final “package” price once we confirmed exactly what we were hiring them to do. They asked for a 50% deposit on each piece before starting work, something we’ve done before with other artists. At this point no alarm bells rang.

It was only later when we sent them the final details of what we wanted that they came back with a different price from what they’d discussed with us – a higher price, even though the specification hadn’t changed. They also asked for 50% of the total package as an up-front payment, which was a big change and would mean giving them a lot of money without any work having been done. They’d also given a New York address which, having said they were in Texas, seemed at the very least a little strange.

Something felt wrong and, acting on instinct, I Googled their name. I’d done this before of course, but hadn’t really worried when I didn’t find any information about them. Looking back this should have been a warning sign. I still felt a nagging concern and so I went back to their portfolio and downloaded the images, before performing a reverse Google image search on them. And that is when I realised that we were being lied to.

The reverse image search revealed that most of the images were lightly edited copies of images in the online portfolios of several different artists, none of whom shared the name of the “artist” that we’d come so close to hiring. I put “artist” in quote marks there since, at this point, it has to be doubtful whether the person we had spoken to was an artist at all. Perhaps unsurprisingly they were quite prepared to continue lying once confronted, claiming they shared the portfolio with other friends of theirs, and continuing to state that they are a “legit artist” even when I informed them I had contacted the artists whose work they had used and none of them had heard of them.

The fact is that we were extremely close to giving this person money to produce art for Lovecraftesque. If they had played their game a little bit better, and not attempted to change the price and terms they offered us, we would have handed over hundreds of dollars to them. I think it likely that they would have simply taken that money and disappeared. At the very least we’d have been unlikely to get art that was up to the standard we wanted. Of course, if we hadn’t got suspicious it’s possible we could have ended up giving them even more money.

Two images of an angel-like creature, appearing as a dark-skinned woman with two pairs of feathered wings, and wearing white and gold clothing and a gold headdress. 

They look essentially identical except that the one on the left has been colorised with a purple filter, mirrored, and its aspect ratio slightly altered.
One of the images submitted in the “artist’s” portfolio (left) and an original illustration by Kang Sojin, used with permission (right). Find Kang Sojin’s work here: https://www.artstation.com/artwork/L9oK5

It was a surprise to me that anyone would bother to target a small creator like us in this way. Obviously we’re aware of internet scammers, you couldn’t move for Nigerian bankers looking to give their money away in the 1990s, but the idea that someone would fill out a Google form for a tabletop game art project with the aim of tricking them out of money never occurred to us.

My lessons from this experience are:

  • Google your artist. You want to know you’re not hiring someone disreputable, and if they have no internet footprint at all then that should at least prompt you to investigate further.
  • Consider asking around – has anyone worked with this artist before? Of course with this you should be careful that you aren’t discriminating against newcomers.
  • Reverse Google image search their portfolio images, and make sure the names match.
  • As with all scammy stuff, trust your instincts – if something feels wrong, pause and look again. Don’t hire someone that’s setting off your inner alarm bell.

Similar considerations apply to hiring freelancers of all kinds, I fear. If you don’t know them or have good references, you need to do your homework.

Two near-identical images, each showing what appears to be a boat atop a pile of moss-covered stones, in the shadow of which is another ship, and the whole of which is surrounded by azure water. Rocky crags loom in the background.

The left-hand image has a brighter, more saturated palette and is mirrored compared to the one on the right.
Another of the images submitted in the “artist’s” portfolio (left) and an original illustration by Andrew Porter, used with permission (right). Find Andrew Porter’s work here: https://www.artstation.com/artwork/w88qg

In the age of AI, this is going to get harder. Some of the art of our “artist” did not show up on reverse image search, and looking at the images that it did throw up made us suspect that these might have been AI-produced. Of course you might ask why that’s a problem, if you liked the art? Personally I find AI art to be ethically dubious, as it essentially remixes the work of other artists without credit or permission. But even if you’re comfortable with it, you probably wouldn’t want to pay the same price to such a person as you would for an original illustration by a skilled artist. You might also think that there was a risk that a person who had simply produced their portfolio using AI might be doing as we suspect our “artist” was, and luring you into giving them money for nothing.

Luckily, we did spot the fake artist’s lies, and we’re now working with an excellent artist to make Lovecraftesque as beautiful and haunting as it deserves to be. But we will certainly be a bit more wary of unknown applicants, and check their credentials carefully as standard in future.

Welcome to Black Armada

Black Armada Games is run by Joshua Fox and Becky Annison. We create roleplaying games that unlock the creativity of your group, bring your favourite genres to life and give you feelings in your heart. We lovingly craft our games to provide memorable experiences, and work with awesome artists and printers to create beautiful physical books. You can find all our games in our store or, if you really love our stuff, back our Patreon to get regular games from us.

Lovecraftesque – a kickstarter retrospective (part 4)

This is part 4 in a multi-part series looking back on our RPG kickstarter, what went well, what we’d change, and so on. Part 1 is herePart 2 is here. Part 3 is here. This time, we’re talking about the quality of the product and the post-kickstarter phase.

Delivery phase – quality

Quality-wise, I couldn’t be prouder by what we achieved. The game has met with a very positive reception, including several award nominations. I continue to get a massive buzz every time I hear about people playing it. I believe it stands up in comparison to any other horror game out there.

The production values met our very high standards. The book is beautiful, filled with gorgeous art and an evocative yet readable layout, both of which mirror and reinforce the structure and themes of the game. The physical product looks and feels great.

Image of a library. A woman in a wheelchair looks over her shoulder, holding a gun at the ready. Behind her, a monstrous praying mantis lurks amongst the bookshelves.
One of the illustrations from Lovecraftesque

I also want to say here that our stretch goals massively enhanced the game. The finished stretch goal material was high quality, incredibly evocative, and provided a powerful set of diverse support materials for the game. We had one review whinge that the game itself was just a third of the book: but that really fails to recognise the benefits of these extra materials. The book has a massive 17 scenarios – you have so much choice, and they’re all so good; many people have commented that the quick-start scenarios are their favourite way to play. Plus the essays, which offer a really in-depth analysis of how to handle race and mental health in Lovecraftian games – issues which were a major focus of the campaign, and very dear to our heart. So the stretch goals were a major success for this project.

Post-kickstarter phase

Honestly, we didn’t really plan for what would happen after the kickstarter. That might seem funny given all the detailed planning described so far, but we really were focused on the campaign.

After the dust settled, we set ourselves up on Payhip, on DrivethruRPG, and (using Paypal buttons) on our own website to directly sell the game to customers. We reached out to Indie Press Revolution in the US and Esdevium in the UK, to get the books out to retailers.

All this basically worked ok. However, one thing new game designers should know is that retail distributors ask for a very hefty discount in the region of 50-55% on your product. This is because retailers ask for a 30-35% discount. I’m not being critical – retailers and distributors have costs to meet and presumably try to make a profit too. It can be pretty tricky to make any money on sales to retailers if you haven’t factored this into your planning – which we hadn’t. At one point we realised that we would make a loss on US retail sales, and had to make some changes to keep this viable. It would have been better if we’d planned that in advance – and it’s another reason why a print run would probably have been a better choice for us, since we’ve sold hundreds of books this way, many at a negligible profit margin. We’re glad to support retailers, and have the books out there, but next time we’ll do better out of it too.

I’ll also mention accounting. Once you make money, you’re going to have to report it to the authorities. In the UK that means submitting accounts and a self-assessment tax return to HM Revenue and Customs. This is a faff. Even if you pay someone to do it, in practice you will do a lot of work. If you pay someone, it will cost you, and probably more than you think. Just, you know. Think about that, and plan time and money around it.

Just for fun, here’s a graph of our sales during and after the kickstarter. It includes PDFs, but is I estimate over 80% physical copies. You can see that retailer sales are a large share of post-kickstarter sales, which makes my earlier remarks about planning for those even more salient.

Graph of our sales during and after the kickstarter

 

Lovecraftesque – a kickstarter retrospective (part 3)

This is part 3 in a multi-part series looking back on our RPG kickstarter, what went well, what we’d change, and so on. Part 1 is herePart 2 is here. Part 4 is here. This time, we’re talking about how we delivered the product, particularly how we managed the delivery timetable and our costs.

Delivery phase – time

We did ok with keeping to our timetable. We delivered it late, but only by about 1.5 months. In the end this came down to a single delayed workstream which we couldn’t have known in advance would hit problems, and which was too critical to the project to work around. Seen in that context, 1.5 months delay is not too bad – though we would aim to get that down to zero next time.

We did several things to keep the project on track, and they largely worked. First, we calculated that there might be delays, and included that in our project timetable. We’d seen so many Kickstarters delivering many months or even years late that we were trying very hard to be realistic or even pessimistic about our timetable. We actually doubled the time estimate we’d been given by one of our contributors, because we felt it was too optimistic.

Second, we ensured that everything that could be done early was. So we wrote the game in advance of kickstarter launch. We had planned all of the art and layout in advance, and initiated work on them as soon as it was apparent we were going to fund. We had the layout completed for everything we could, even while waiting for some material to come through. In short, we ensured that we could concentrate on delivering the difficult stuff, by getting the easier stuff out of the way fast.

Now before I mention the next factor, this is a good point to recognise that people – and you should include you, the designer, in this category – are a major risk factor for any project. Everyone has a real life that can distract and delay you or even take you out of commission. Health issues can spring up, family tragedies… these are realities in an industry where almost nobody does this as their day job, so we’re all trying to squeeze out work in our spare time. (In fact, our second child was born right in the middle of fulfilment – though we did at least get 9 months notice of that!) I hope it’s clear that I don’t regard this as something to blame or shame people over: it’s something that you as the project manager have to do your best to mitigate. It turned out to be a significant factor for Lovecraftesque.

So, third, we had said up front that we weren’t guaranteeing any of our stretch goals. We would drop a stretch goal or deliver it electronically rather than let its non-delivery delay the project as a whole. I think that was a good thing to do. We didn’t have to drop any, but because we’d said we might, we didn’t need to feel too bad about having to take on authorship of one stretch goal ourselves, supported by a couple of additional consultants that we took on at short notice. We didn’t get any complaints about this, and we think the resulting product was high quality and – crucially – didn’t delay publication.

Fourth, we were very active in managing our contributors. We set deadlines, we reminded people about them, we nagged them if they were late, we negotiated additional time for those who needed it. We worked with contributors to make sure their work meshed with the vision for Lovecraftesque, giving comments and drafting assistance. I hope and believe that this was done in a supportive way, to get the very best finished product.

There is a final thing to recognise in our delivery timetable. While the books were ready and delivered to many backers in October, some of them went missing for about 7 weeks. We don’t know exactly what happened. The records suggest that books destined for the US were shipped from Britain to continental Europe, and then – for some reason – send to Budapest, where they sat for a long time. They were eventually (most of them) sent on to their US recipients. But this caused us a lot of stress and worry, since for a long while we thought they’d simply vanished. And it meant that some of our customers received the product 3 months late rather than 1.5 months. My guess is that this could happen to any project (it certainly seems to be a common problem, watching other projects). In future we would consider paying out on more expensive shipping to allow us to have greater confidence about this.

We’d originally chosen Lightning Source as our printer because they had branches in the UK and US. We planned to ship our US backers from the US branch, which would probably not have been subject to delay in this way. It was a great plan – but one which we had to abandon because of cost. Fluctuating currency values, which we’ll return to later, made the US print branch unviable for us. Post-kickstarter, we’ve offered our US customers the option to pay a (small) premium to get the product printed in the US and therefore delivered faster. Perhaps we could offer that as an option in future kickstarters – though as against that, this strikes me as potentially confusing for customers.

Image of a sleeping person in bed. Behind their back we see luminous creepy-crawlies coming out of their phone and climbing into their ear.
One of the illustrations from Lovecraftesque

Delivery phase – cost

Next, let’s talk about cost. Our carefully costed project was almost exactly on-budget. Our costings – which all included error margins for inflation, currency conversion and suchlike – came in literally on the money, pretty much every time. And yes, that includes shipping: as mentioned earlier, we shipped directly from the printer at very reasonable cost. Runaway shipping costs were my biggest fear throughout the project, and we dodged that bullet thanks to a forensic examination of the costs in advance.

And yet, as I mentioned earlier, we spent our entire 10% contingency fund. Why? Well, the single biggest factor was: Brexit. The value of the pound dropped by a total of 20% between the launch of our project and delivery. 10% of that was pre-referendum, but in retrospect was probably reflecting uncertainty about the referendum result. The rest came after. Most of our stretch goal writers, plus both our artists, were paid in dollars. The resulting exchange costs came to about £600.

The other major factor was to do with the Special Cards. Basically, we underpriced them. Or to look at it another way, we underestimated demand for them. Let me unpack that. From examining previous RPG kickstarters, we thought about half of people who purchased the physical book would want cards as well. In reality, well over 80% did – and in response to backer demand we created a “PDF + cards” tier that we hadn’t planned on. Now, the cards had a very low profit margin on them, which we’d taken into account in our planning – but when we sold a lot more of them than we anticipated, that cost us a bit. Plus they were priced in dollars, so this came together with the Brexit factor in a bad way. After the kickstarter we raised the price of the cards from £5 to £8, because of this.

The cards also added complications to delivery. They were printed and shipped separately to the books (Drivethru Cards is a separate printer from DrivethruRPG). They were an extra bit of admin, an extra delivery risk, one more thing to track and worry about. So, with the above… I’d dearly like to avoid using cards in future. Or rather, I’d like to try and stick to one physical product: cards or a book, probably not both.

So with all this, plus a handful of much smaller things, our contingency fund was spent in full – plus £5 over, to be precise. Sigh. At least we had one. But despite this, we did not make a loss. We included payment for ourselves in our funding goal, and increased it with each stretch goal – something I would always urge you to do, if you’re planning to kickstart something – and so we actually made a very respectable amount of money from the kickstarter itself. And of course, we never had any money-related problems delivering the product.

By the way, I should also mention that we used Backerkit to do our customer survey. This allowed non-Kickstarter backers to purchase books after the campaign ended and enabled existing backers to upgrade their initial pledges. True to what Backerkit estimate, we sold a sizeable additional chunk of books through them. A good choice, which I’d recommend to others.

The next article in this series is here.

Lovecraftesque – a kickstarter retrospective (pt 2)

This is part 2 in a multi-part series looking back on our RPG kickstarter, what went well, what we’d change, and so on. Part 1 is here. Part 3 is here. Part 4 is here. This time, we’re talking about how we worked to support diversity and inclusion, and tackle Lovecraft’s bigotry; and how we ran the Kickstarter campaign itself.

Diversity and inclusion

One of our goals for Lovecraftesque was to be an exemplar on diversity and inclusion, in as many ways as we could. Aside from this aligning with our politics generally, we specifically wanted to punch Lovecraft’s bigotry in the face – to make the kind of game he would have thoroughly disapproved of.

We did this in a number of different ways:

  • We directly addressed Lovecraft’s racism and the attitudes towards mental illness that are embodied in his writing and (to a much greater extent) Lovecraftian roleplaying games. We had written some basic guidance on this ourselves, but included as stretch goals more detailed work on this, which (once funded) we included in the game book.
  • We included in the art specification a requirement that the art be diverse, showcasing characters who are female, ethnically diverse, LGBTQ and disabled. We specified ratios for these characters to deliberately put white dudes in a minority in the book’s art. We also asked our artist to avoid casting these characters as weak, submissive or sex objects – although the nature of the game meant none of the characters were kicking ass, as all were potentially going to be victims of something nasty.
  • When advertising for artists we specifically asked PoC and LGBTQ folks to put themselves forward. When approaching individual artists and writers, we aimed to draw on a diverse pool, again keeping white dudes in a minority. We weren’t sacrificing quality to do this – there is a great pool of diverse talent out there.
  • We paid all of our contributors the same highly competitive rates – well above what we understand to be the industry average – because we’d like roleplaying design and writing to be something people get properly rewarded for, especially for people who don’t have the privilege of a rockstar reputation (i.e. most of us).
  • Although we didn’t exactly set out to do this, the diverse team we’d recruited was probably directly responsible for the very diverse set of scenarios that came with the game – from those with a fairly traditional Lovecraft-ey setup to stuff HPL would never have dreamed of.

To judge by the enraged response of some less reconstructed gamers, and those who affect to be tired of political correctness, we succeeded in branding the product as diverse, inclusive and tackling bigotry. I believe we did more than that – we embedded those values in the game itself.

One of the illustrations for Lovecraftesque: a priest stands amongst the pews of a church, comforting a visibly stressed man, in whose lap is a notebook filled with drawings of a scary figure. In the background, the same scary figure is just visible pressed up against a stained glass window.
Did I mention I love our art?

The Kickstarter

Thanks to Kickstarter preserving everything in aspic, you can go and look at our campaign page now if you like. We tried to hit all the information someone might want to understand the product, get enthused and feel confident in us. So: a clear pitch that highlights what the game feels like to play, what makes it different, and what makes it fun; a clear explanation of what you’ll get if you back; a simplified version of the game for free download, to try-before-you-buy; samples of art and layout work; a detailed explanation of how we planned to spend the money; and an explanation of the risks including how we planned to mitigate them. Plus a video, because apparently that’s a good thing to have (I personally am not at all motivated by videos, but statistically I’m in a minority apparently). We got feedback from friends and more experienced people on the page prior to the launch and made changes in response. You know, this stuff isn’t really rocket science, but you do need to check these boxes to maximise chance of success, and we did.

We worked hard to publicise the game from a relatively weak starting position. We had established a presence in Indie G+ circles, over a period of 2-3 years, so we weren’t exactly invisible. Even so, as far as I can tell, we weren’t well known, nor did we have (much of) a following. So we wanted to counteract the newcomer disadvantage.

One way that we did that was by approaching people who were better known than us for stretch goals. This conflicted a bit with another goal of ours, which was to have a very diverse stretch goal team. Early on we deliberately went for an approximately 50/50 split between people with star power and other designers – all of whom, to be clear, we had chosen primarily for their talent and the fact we admired them. We also leaned towards people who seemed interested in horror gaming. I think the presence of both of these groups will probably have helped to generate interest from a broader community than we could have reached ourselves. The “star” writers will have reassured people who like reliable industry quantities. In addition to helping fulfill our mission to create a diverse and inclusive Lovecraft game (see above), the broader set of writers probably attracted backers who like to see a diverse team and who were fans of the somewhat more niche indie game design community.

Another thing we did was to approach a wide range of podcasts and blogs. In retrospect, I wonder if we actually undersold ourselves here. Having seen a friend’s recent media engagement plan, it was significantly more wide-ranging than ours. Possibly we didn’t reach as broad a roleplaying audience as we might have. But that’s not to underplay the level of activity – and quite frankly it’s hard to imagine how we could have done much more than we did, given the stage of life we were at (tiny children limited what we could realistically do). We are enormously grateful to people who hosted us on their shows or interviewed us for their blog, and I strongly suspect that this had an impact on our support – though I can’t prove it. Also, talking to people about our game was fun!

On top of that, we managed to attract interest from some big-name websites including the Mary Sue, Boing Boing and (after the campaign) Geek & Sundry. It’s still a bit of a mystery how we did this, other than having the bare-faced cheek to ask. I suspect the concept of a Lovecraft game that tackles diversity and inclusivity head-on helped. With that said, I saw precious little evidence in our referral data that these websites had an impact on our sales. We had google analytics set up on our kickstarter page, showing where people viewing the page had come from, together with kickstarter’s own analytics saying where our actual backers came from. So for example, Boing Boing got us a whopping 600 website referrals over the course of the campaign – but to judge from Kickstarter’s analytics, zero backers. On the other hand, the Mary Sue got us 160 views and 17 backers. These media splashes widened our reach beyond our wildest dreams, and probably did get us some backers (after all, some may have come back to the page later on, rather than being directly referred by an article). But it didn’t generate the deluge you might imagine, perhaps because they mainly extended our reach to people who weren’t that interested in roleplaying games – and so less likely to actually buy a copy.

While we’re on the subject of where backers came from… where did they come from, anyway? About 250 of our backers had got there from Kickstarter itself: the search page, the “discovery” pages, other campaigns, and so on. That’s nearly half our backers. We also got a lot from G+ and Facebook; some of these will have been friends, but not all. Again, not knowing if people were coming back having seen the campaign through a link but then looked it up later on, means we can’t be confident how they originally found out about the project.

We aimed for a steady flow of activity during the campaign, including stretch goal announcements, interviews and so on. We tried to strike a balance between regular updates, keeping things ticking over, and not overloading our backers (and social media feeds) with constant Lovecraftesque stuff. Again, this didn’t really have a visible impact on our stats, which conformed closely to the standard pattern, i.e. a big rush at the start, a lot of people jumping on at the end, and a pretty steady (low) rate of uptake in between. Again, we’re enormously grateful to everyone to shared our campaign and contributed to the buzz by talking about it, and I assume it had some impact. But nothing we did showed up in our stats particularly.

So… did any of this publicity work help? I mean, in a way it must have. Clearly, if you don’t talk about your game, nobody will know about it, so nobody will buy it. But despite collecting lots of data, there is very little evidence on which of this activity had an impact, and which didn’t. So I can’t say we really learned much, other than that the campaign obviously succeeded, so we got something right.

One thing we did not do is advertise. I’ve noticed recently some Kickstarters showing up as adverts in my Facebook feed. And I know at least one designer who has had some pretty good sales figures (not on Kickstarter) from advertising their RPG that way. We did consider doing this, but decided that spending a non-existent budget on advertising probably wasn’t the best plan. But I do wonder, having seen other people’s success, whether this was a mistake. It’s certainly something we’ll consider for the future.

One final interesting thing to ponder is the grabbiness of the game. People say that you can sell roleplayers anything with Cthulhu on it. We were in the weird position of effectively saying “Come and buy our Cthulhu game! Surprise, it doesn’t have Cthulhu in it, and it doesn’t work like a normal Cthulhu RPG, and we spend a big chunk of the text criticising and addressing HPL’s bigotry.” We know that at least a few people bought the game having not looked beyond the Lovecraftian brand (though we were excruciatingly clear on the campaign page what we were selling) and were then disappointed when they got the product. We could equally conjecture that some people were put off by the Lovecraftian brand, not having registered the ways that the game addressed the things that give Lovecraft a bad name. Still other people may have been drawn in by Cthulhu and not backed us when they saw what the game was really about.

In the end, we just don’t know how these things interacted. We had a very successful first Kickstarter, and we’re delighted by that.

In part 3, we’ll look at how we delivered our successfully funded kickstarter. Click here to read it.

Lovecraftesque – a kickstarter retrospective

Just over 2 years ago, we launched the Lovecraftesque kickstarter. If you didn’t follow it at the time, it was a success – we raised £15000, over triple our funding goal. As we’re slowly moving towards a position where we might kickstart some more games[*], it seems timely to talk a bit about what went well, and what went less well.

It turns out there’s quite a lot to say, so this is part one in a multi-part series. Part two is here. Part 3 is here. Part 4 is here. This part looks at the planning we did ahead of the kickstarter.

Design phase

We started writing the game a good year before the kickstarter. We had a clear concept, and clear design goals.

We were very fortunate to get a lot of interest from potential playtesters, many of whom actually playtested the game. We asked clear, focused playtest questions. As a result, we got great feedback which allowed us to refine and streamline the game. I think this is visible in the quality of the design.

We already had a completed draft ready when we launched the kickstarter. I suspect that knowing the game was written was a selling point, for a debut project. It also meant that we had one less thing to worry about in the delivery phase.

Planning phase – printing and shipping costs

We put a great deal of thought into planning the kickstarter.

We identified potential printers, and took quotes from a few.  We plumped for delivery through Drivethru‘s printer, Lightning Source aka Ingram Spark. (We went direct to the printer rather than through Drivethru because the prices were slightly lower.) We’ve been delighted by the quality of the books they produced, and the price was reasonable – albeit a lot higher than if we had done a print run. They ship directly to customers, which is keeps things simple for us logistically.

In retrospect, however, we may have got this wrong. We now know that we could have got a significantly lower price per unit than we actually got if we had gone with a print run instead of POD. The sample of non-POD printers we looked at didn’t appear competitive, but perhaps our sample was too small, or maybe we should have asked for recommendations. I don’t want anyone to get the wrong idea; for smaller numbers, which is what we had anticipated, Print On Demand makes a lot of sense. It reduced our exposure to the risks entailed by up-front expenditure. It allowed us to produce as many copies as we wanted after the Kickstarter, because we didn’t have to decide on a number of copies in advance. However, knowing what we know now, we probably could have saved £1000s with a print run. This would be particularly true if we had gone for a single format rather than offering both softcover and hardcover.

Specifically: we priced our initial funding goal for just over 100 physical copies. In practice, we funded at triple our goal, including 400 physical copies. But perhaps more importantly, we underestimated the number of copies we might sell after the campaign. As of now, we’ve sold 1100 copies, and are still selling a steady stream. That’s easily enough for a print run. This would have entailed an up-front cost. But the cost reduction per unit (excluding shipping) would have been huge, at around a £5 saving per unit. A print run of 1500 would not have been much more expensive than producing 400 copies by POD. This excludes shipping, so may overestimate the benefits of a print run: but the lesson is that you should think ahead and at least consider whether a print run might work out better for you.

On which subject: the huge plus of using Lightning Source was that their shipping costs were very, very low. We had done our research and got the message: shipping can be expensive, especially international shipping. Lightning Source delivered to anywhere in the world (with a very small number of exceptions) for about £2-3. If we had a comparably successful product in future, this would be the one factor that might decide in favour of POD over a print run.

Planning phase – art and layout costs

For both art and layout, we researched and selected a shortlist of 3-4 individuals to approach for a quote, based on work they’d done before. We actively solicited a diverse pool of artists to shortlist from – something I’ll cover in more detail later on. For layout artists, this was based on looking at games we owned; for illustrators, we looked at the artist’s online portfolio. We selected partly based on price, and partly based on how much we liked the artist’s work. They were all great, or we wouldn’t have looked at them. We are really happy with the work our artists did.

One of the illustrations for Lovecraftesque: three children and their dog swim in a deep blue waterhole. A massive alien eye lurks at the very bottom of the picture.
I love commissioning art SO MUCH.

We set specific goals for book length, and number of illustrations, for our basic funding goal and each of our stretch goals. took into account the extra printing costs that this would mean, and got specific quotes for each goal, including for extra illustrations, scenarios and so on, from our artists, so that we knew in advance exactly how much we would be paying, even for stretch goals that we hadn’t set at the start of the project.

Planning phase – other stuff

We had looked at a dozen other (completed) RPG kickstarters of a range of types, to get an idea of what the likely distribution of rewards chosen would be. We had a good idea of what percentage would be PDF-only, softcover, hardcover and so on: and these predictions were largely right. This helped us to ensure we were setting the correct funding goal, because the amount of money you keep varies by reward level (simply put, PDF has no print or shipping costs, so you keep 100% of the money, while physical copies vary in their costs).

We sought advice and views from lots of people in the run-up to the campaign. The biggest source of advice was Google Plus, where people generously gave their views on a wide range of issues we were worrying about – including many experienced people sharing their knowledge of how to run a kickstarter. We were super-grateful for all the advice we got, which hugely enhanced the research we ourselves had done.

We approached a handful of designers we knew and admired to write scenarios and essays for our stretch goals. We were gratified by the response – almost all said yes. We had set ourselves a goal to offer rates that would be significantly above the market rate for RPG writing, which may have been a factor in people accepting work from a couple of randos they’d never heard of. We set a word limit for our stretch goal materials, and stuck very closely to it, which meant that again, we knew in advance how much we would be paying for this work.

Finally, we had a contingency fund of 10% of our total funds raised, to cover stuff that might go wrong. This was a very good decision that we took early on, and – by fluke – we spent it almost exactly. (I’ll mention here that we’d planned to give an equal share of any remaining contingency money to ourselves and our artists. It didn’t happen, because there was nothing left, but we still think it was a pretty good idea, and will likely take the same approach in future campaigns.)

The next part covers how we ran the campaign itself – and how we supported diversity and inclusion. Click here to read it.

[*] Yes, plural.

Some thoughts about GMless gaming

I’m a big fan of what is sometimes called GMless[1][2] gaming. I get things from it that I don’t get from GM’d gaming (whether I’m GMing or not). But there are also problems I or others in my group have experienced with GMless games, sometimes bad enough that it makes the experience unenjoyable. I’m going to use this post to talk about the good stuff and the bad stuff, and some things I like to do in my GMless design to mitigate the bad stuff.

This is the good shit

So why do I like GMless gaming? The main reason is simply that I love focusing in on one character, creating and developing them, advocating for them and pushing them along whatever journey they turn out to be on; but I also love getting my hands dirty creating and developing a world and situations, using those situations to create problems and opportunities for others and portraying more than one character. Some GM’d games allow me a bit of both[3], but it’s unusual for a GM’d game to scratch both itches at once. By contrast my best GMless experiences have given me both in spades. It’s a particular issue for campaign play, where I’m effectively committing to stay in one role for a long time – this nearly always leads to frustration that I can’t switch roles.[4]

There’s more, though! A big part of the fun of roleplaying, for me, is when I create something or do something and then others input to that in unexpected ways, and my own creation ends up going somewhere I couldn’t have planned or better yet boomeranging back and hitting me in the face. And while this does happen in GM’d games – everything the GM says or does can prompt unexpected action by a player, and vice versa – with GMless games I can literally create something and have someone else run off with it and make it part of something I had nothing to do with. A character I created could end up played by someone else, could literally hit my character in the face. The potential for creative interaction in a GMless game is particularly rich.[5]

Issues with GM’d play

There’s also an issue that can arise with GM’d play where the fact of one person having a superior position in terms of information and mechanical power leads to the rest of the players becoming kind of passive. At the extreme, it can lead to a sort of spoon feeding, where the GM is responsible for all the fun, and the players are only there to react to what they create. Many GM’d games have tried to break out of this in various ways (see footnote 3 below for examples) but it is devilishly difficult to create the mindset of active contribution once it sets in. In fact, it can be extremely difficult to get a group into GMless gaming, once they’ve got into this mindset – something I’ll discuss later.

Indeed, GM’d play can create a lot of pressure for the Chosen One who must turn up every week with ideas and energy. There’s no rest for them. A player can sit back and be a bit passive on a given session (or even over a whole campaign, if they’re so inclined). As long as they haven’t ended up in the role of group leader (which has some similar issues), they can engage or coast and the game mostly copes. This can be a plus for the individual and for the group, since the game doesn’t fall over if one person is wiped out. But by contrast if the GM is exhausted or not in the mood (or worse, burned out), the game cannot proceed. It dies. So many games have met this fate – I can’t imagine anyone who has played a GM’d game hasn’t experienced it. GMless play carries risks of its own in this regard (see below) but it doesn’t rely on one person to be awesome all the time.

Problems with GMless play

Alright, that’s my two big positives for GMless gaming, and my two big negatives for GM’d gaming. But I’ve said that I have had problems with GMless too – let’s talk about those. Let me say right now that some of these issues aren’t exactly new blinding insights, and there’s lots of tools out there for dealing with them, which I’ll talk about as we go.

Direction, energy and structure

There’s a big one around direction, energy and structure. Sometimes in the absence of a GM there’s nothing to stop the game kind of meandering or stalling. There’s several ways this can happen. One is on a scene-by-scene basis, where nobody really has an idea for what a scene should be “about” or where it’s going, and so it just fizzles. But then, on a story level, a bunch of energetic scenes may not really add up to much, and the overall arc of the game becomes frustrating or boring. This is I think a particular problem if a group includes players who aren’t used to being in a GM-like role, who tend to play passively and not want to push things in any given direction.

On the other hand, the opposite can happen. One person might be so pushy or definite in their ideas that they take over every scene and become de facto GM. Or two or more people may be trying to do stuff at the same time, creating a different type of lack of direction. And one way that this can spill over in the opposite direction is where people feel the only way to effectively contribute to the game is to fire exciting things at each other, in an escalating pattern that is sometimes called Going Gonzo.

Direction, energy and structure problems generally come from two things: a lack of common creative ideas, and a lack of structure in the game design itself. This can easily lead to meandering or chaotic play, and if players aren’t listening to each other and simply pushing their own ideas, it can also lead down the path of Gonzo. Fortunately there’s lots of approaches to help deal with this:

  • For the group, discussing and agreeing what the game might be about before the game, and perhaps during as well. Things like Microscope’s palette are simple tools to get yourselves on the same page.[6] Caerllion introduces the neat idea of a Lodestone which tells everyone broadly what the story is going to focus on.
  • For the individual, actively listening to others’ contributions and responding to them, as opposed to waiting for them to guide the scene to wherever they might be headed or trying to jump in and provide some impetus of your own.
  • For the designer, avoiding an entirely freeform approach to the game’s design, but helping to provide nudges towards the particular kind of play you want to see in your game. This can take many forms: you can create specific types of scene which help the players to focus on a particular kind of action; you can structure the overall arc of the game; you can provide prompt lists so people don’t draw a blank; you can mechanise the way that players contribute, constraining what they can do; and more besides. What you’re trying to do here is make sure that nobody comes to a scene without a clear focus, and perhaps give them a menu of approaches to reduce the risk of drawing a blank and reinforce the tone of the game.
  • (When it comes to introducing structure you have to be careful, of course, that you don’t remove all the interest from the game. There has to be player input to the action, else why play at all? The best structured games exert a light touch and leave a lot of undefined space where player creativity steps in.)
  • A particular approach I’m fond of is to explicitly call out who is responsible for the direction of a particular scene. I’m not saying someone has an idea and then railroads everyone else into following it (though you could do that). But in every scene someone – mandated by the rules – is responsible for framing a difficult situation, or introducing adversity, or preceding the scene with a question which everyone is trying to answer, or similar. This avoids diffusion of responsibility and reduces the risk of meandering; and as long as this responsibility rotates, it can help prevent one person taking over.

Mysteries, secrecy and black boxes

By the way, a particular subset of direction issues arises from the Black Hole problem, where someone creates a mystery or black box of some sort and then neglects to resolve it. For example, I introduce a character who is clearly up to something, but I refuse to make it clear what that something is and seem to be hoping someone else will make the decision for me. The bottom line here is that you shouldn’t do this, and not doing it needs to be a part of every GMless game’s guidance. It can be ok to introduce something and ask someone else to define it for you, but this does generally require you to explicitly ask them to do so, not simply expect them to guess that you’re hoping they’ll do it. So, it’s ok to have a mysterious stranger carrying a black box – but then you either need to decide what’s in it and make that true, or ask someone else what’s in it and be guided by what they say.

Related to the above is the general problem of secrecy. If I want to play a game with a mystery in it, one that is genuinely mysterious, it necessary to have a person who owns that mystery and secretly knows what’s really going on? You might think so, because otherwise two people with conflicting ideas might unknowingly undermine each other, and anyway how can something be really mysterious unless I have no part in defining that mystery? Having ownership of mysteries is not a bad idea – and it doesn’t necessarily require a GM, you could just make it clear when you introduce your black box that it’s yours, you know what’s in it, and everyone else should defer to you in matters black box-related. But it is possible to have a mystery that nobody owns without it not being mysterious. Lovecraftesque does this – at the end of every scene, the players individually and secretly “leap to conclusions” about what happened in the scene, so that everyone has their own pet theory about what’s in any black boxes that may have been introduced. And because only one person is Narrator at one time in Lovecraftesque, there will always be moment-to-moment consistency about what the black box seems to be. This does require you to pay attention in every scene, so that your pet theory remains consistent with everything that has happened! But I would argue that’s a good thing.

Role hopping

Another problem which seems to be more major for some people than for others is the issue of hopping between roles, so that you feel a lack of connection or commitment to any one of them. A particularly important subset of this is a feeling of not being able to “immerse” in a character, because you’re too busy trying to think about things outside of them. It seems as though there can be a conflict of interest – and a difference of mental attitude – between advocating for one character and guiding the “story”[7] or the broader elements of the game world, which can prevent people from really getting into either one.

This, it seems to me, is a challenge that hasn’t quite been answered by any one game as yet. However the approach we took with Lovecraftesque, and which I’m taking with my game Flotsam, is to avoid it by making role changes much more structured and well delineated. In other words, I don’t ask you to play your character and be the GM at the same time – I ask you to do both roles, but at different times. In this way you can dedicate yourself to one job at a time. Flotsam attempts to make this flexible, by giving you permission to step outside your character and make GM-like contributions, but also making sure there’s nearly always at least one person who is on point as GM, who will deal with any GM-like contributions when they’re needed, so that you have permission not to do it when you’re focusing on your character. Flotsam is being playtested at the moment, so it remains to be seen how successful I’ve been there. Another possible approach to mitigate the problem is to make parts of the game off-limits to GMly intervention, safe spaces for “pure” in character interaction where you can focus on being your character. Indeed, When the Dark is Gone applies such an approach to an entire game (I suspect it may also be a common approach in LARP, where GM interventions pose other problems).

Too much like hard work

A final problem to mention is the “everyone awesome, all the time” problem. The problem with everyone being GM is that the issue I identified earlier on, of constant pressure on the GM, applies to everyone. I’m expected to contribute to every scene, I have to be always creatively ready to pick up what others create and build on it. This can be exhilarating! It can also be exhausting. And it means if anyone comes to the game not really ready to contribute, then the game may stall. If a lot of the group are tired or feeling passive, then it can start to feel like a GM’d game where one person ends up taking the reins. It also can be off-putting for many groups who aren’t used to the pressure of being switched on for a whole session, or simply don’t want to have to be. This may explain why a lot of GMless games are designed for one-shot play: short, intense, and over before you get too tired.

I think this last is chiefly a problem for us game designers. We need to find ways to design our games that allow people to step back and take a break. Don’t create a setup where everyone is always on. (Or maybe do, but then make it a one-shot and/or encourage breaks.) You can do this by not having a fixed requirement on who is involved in a scene, so that those with the energy pick it up and get involved, while those who are tired spectate; or you can do it by having a fixed requirement by making sure that it rotates around, leaving everyone with quiet periods they can just watch and listen. Again, in Flotsam I’m trying to design a system that lets people switch in and out in a fairly flexible way, choosing how actively they want to be involved – we’ll see how well it works in practice.

Final thoughts

I’ll just finish off by saying that a lot of these problems can be solved on a group-by-group basis through a culture of listening, give and take, common ideas about what’s fun and so forth. Some groups may be so good at this that these problems don’t even arise. That’s great – but not every group has this, and it can be challenging to develop such a culture. As a game designer I want to help everyone to get a good experience from my games by providing tools which reduce these problems regardless of what group they’re in.

Ok! That was long. I’d love to hear about other people’s experiences or approaches to cracking some of these problems. Please do give your views in comments.

 

[1] “GMless” is sometimes replaced by the word “GMful”, which I believe to be interchangeable with “GMless”, and merely a way of emphasising that in a GMless game, everyone gets to be GM. I have also seen “GMful” used to mean a game where the GM role exists but different people occupy it at different times.

[2] As far as I’m concerned, any game that doesn’t have a single person who has primary responsibility for describing the world, playing the bulk of the characters (except for the “player characters”) and generating any adversity required for the game, is at least partly GMless. Sometimes that’s because the role exists but rotates, sometimes it’s broken down or structured and handed out amongst the group, sometimes it simply doesn’t exist.

[3] Games like FATE have mechanics that give me temporary ability to narrate stuff outside my character, PBTA games usually include a bit of co-authorship for the world in the form of question-asking, and arguably most GM’d games at least give you some creative input on stuff outside your character such as key NPCs connected to them.

[4] GM burnout being a good example – though that is also caused by the pressure that a highly GM-led gaming approach tends to heap on the GM.

[5] There’s a whole set of ways in GM’d gaming where you can create stuff that literally never interacts with anyone else. The secret backstory nobody ever finds out about. The mega-plot that nobody knew was happening. Even the notorious cases where the plot is a railroad, with the players forming a passive audience to it. I’m not going to say this can’t happen in GMless gaming, but the whole setup makes it pretty obvious to all concerned that if you didn’t say it out loud, it hasn’t happened yet, so secret plot and backstories could get nixed by someone else any time; and railroading is essentially impossible. Good!

[6] These same tools are useful for ensuring a consistent genre and tone as well – which can potentially be a problem, but in my experience much easier to solve.

[7] I put “story” in quotes there because I don’t buy into the often-promulgated idea that GMless games mean everyone just focuses on the story and everything else is secondary. This is not how I play GMless games at all! It is true that I sometimes take individual decisions differently “for the good of the story” but it’s very much not the main approach. I dedicate myself to the fictional situation and push it forward, while actively trying to get my contributions to engage with what others are doing, and I don’t particularly worry about “is this making a good story”. For me, story is something that doesn’t happen in any given decision or moment, and it’s something that one only really needs to pay attention to when things are going wrong.