Some of you may remember that last year I created a petition asking Wizards of the Coast to make the art in D&D Next more diverse than that of previous editions. The petition closed in February, it got 650 signatures, and since then I have been trying to get Wizards to give a response to the petition.
I made contact with Wizards’ PR guy John Leroy in April. The fact that the only public contact point with Wizards is a PR company didn’t exactly fill me with hope, and unfortunately my fears turned out to be justified. After asking me to send him the petition, John entered radio silence. I’ve chased him every few weeks since I sent him the petition, and he has failed to reply (and yes, I did check my spam box). I darkly suspect that the petition never made it past the PR department.
I think that when hundreds of your customers tell you they want something you should at least give them a respectful response. Ignoring them outright – well, let’s say I’m not impressed. I don’t necessarily expect them to change their art policy (though obviously I want them to) but to ignore the petition outright shows a lack of respect.
I would encourage those who signed the petition (or anyone who thinks they ought to reply) to contact John Leroy at 360 degrees PR. His email address is firstname.lastname@example.org. (Note that this is a corporate address, not a personal address; I would never share a personal email address in this way.) Alternatively you could tweet them at @360pr, perhaps including Wizards customer service @Wizards_CS. Let them know your views.