I was listening to one of the Metatopia panelcasts from last year, and the panelists[*] mentioned that there are different types of feedback and wouldn’t it be nice to have a way to say what kind of feedback you wanted. Well, I agree, and it’s something I’ve been meaning to write about. So here goes.
Before I start, let me say that when I send my games out for feedback (playtesting, normally) I always provide a list of specific questions. This is partly to ensure that specific things I’m wondering about get covered; it’s partly to avoid feedback I’ll find unhelpful; and it’s partly to provide a structure to help people think about the play experience. But anyway. Let’s talk through different kinds of feedback.
- Drafting feedback. This includes identifying spelling and grammar errors, as well as areas where language might not be as clear as it could be. You might want this when your game is in its final draft form. You probably won’t find it that useful before that point, because you’ll be redrafting anyway.
- Comprehension feedback. This is a bit like drafting feedback, but a bit higher level. It’s asking whether there are aspects of the rules that are confusing. Can you understand the game? This might be particularly useful for an early draft read-through. I normally check on it with playtesting as well.
- Experiential feedback. What did the game feel like to play? Was it humorous or scary? Was a particular mechanic hard work? Did you get emotionally invested in your character? This is generally a key component of playtesting for me. I want to create a game that feels a particular way, and so I need you to tell me what it felt like to play it. That’s much less useful if you’re just testing out a mechanic in isolation, though. You also might not need it so much if, say, you’ve already playtested the game quite a bit and you’re just testing a modification to the original design.
- Mechanical feedback. What happened, mechanically? Did you seem to crit fail constantly? Was there an exploit where you could build up unlimited bennies? Did some mechanics just never get used? Did anything break down at the table? You’ll probably want this sort of feedback at some point in playtesting, unless your game is super freeform. Some people like to playtest mechanics individually, outside the context of a full session. It’s not something I do, but worth considering.
- Design advice. It is often said that it is very annoying when people try to design your game for you through their feedback. And generally, I do agree with that. But, sometimes that may be exactly what you want: you know something isn’t working in your game, and you want suggestions on what to do about it.
So, when you’re asking for feedback on your game, be clear which kind(s) of feedback you’re looking for and, where appropriate, which kinds you aren’t looking for. I would add that you can, and probably should, say which specific bits of your game you are asking for feedback on. If there’s a particular mechanic or aspect of play you want to hear about, say so! Even if there isn’t one particular aspect, you might want to break your game down into specific areas you want covered.
Of course, it bears noting that you might not always realise that you need feedback on something. Maybe you think your mechanics are working perfectly and you don’t need feedback on them. If a playtest reveals they broke down completely, I’d hope my playtesters would tell me that, even if I was only asking for experiential feedback.
I hope that’s useful. I’ve probably missed something. Comments welcome!
[*] I don’t know exactly who said it. Panelists included Emily Care-Boss, Julia Ellingboe, Avonelle Wing, Shoshana Kessock and Amanda Valentine.